Sinch - Email

Lead Site Reliability Engineer responsible for building and operating the infrastructure at the heart of every Mailgun service. Responsibilities include the day-to-day management of the global infrastructure, monitoring and tracking key performance indicators, working with other engineers to ensure our products and services are appropriately resourced, automation of all processes, and planning for future growth and scalability.

• Work closely with various engineering teams to identify systems requirements
• Build and support cloud-based (AWS) microservice infrastructure
• Automation of routine processes and remediation tasks
• Develop, monitor, and track SLOs for the systems under management
• Troubleshoot and resolve issues coming from support staff, other engineering teams, and automated monitoring system
• Datastore performance monitoring and tuning
• Management of Site Reliability personnel
• Transition to IaC via Terraform, Packer
• Creation of CI/CD pipeline and automation for IaC
• Management of GitHub repositories
• Lead the adoption of centralized logging via AWS Opensearch (ElasticSearch)

Cedar CX Technologies

A System Administrator tasked with building, installing, and upgrading systems, software, and services per best practices. In addition, monitoring availability, capacity, performance, and security to provide remediation of constraints before End-Users realization.

• Process automation and Orchestration via Ansible.
• Support of daily operations, security requests and overall availability
• Perform internal risk assessments
• Build, install, and configure systems, software, and services
• Create / maintain backups and perform recovery operations as needed
• Monitor availability, capacity, performance and security
• Documentation of internal processes
• Cloud Technologies such as Docker and Kubernetes
• Vmware vSphere Administration
• Administration of Microsoft 365 environment
• Vendor Analysis; acquire vendor quotes for hardware and software purchases
• Deployment and maintenance of Jfrog Artifactory
• Leverage of GitLab and SVN for CI/CD

Workllama LLC.

Sr. System Administrator in a cutting-edge SaaS / Agile development environment, directly supporting locally and abroad users. Responsibilities included managing & upgrading infrastructure, storage, and systems in a Hybrid Cloud environment focusing on HIPAA compliance, Information Assurance, and Information Security.

• Evaluate and recommend necessary changes in performance tuning, infrastructure design, and monitoring
• Conduct technical evaluations to aid in the physical and logical design of architecture and infrastructure planning
• Analysis of technical issues and tests to maintain, modify, integrate, monitor, and ensure proper automation software systems
• Provision and utilize open source monitoring systems (Nagios, Zabbix, Prometheus, Grafana)
• Experience with Web Server Administration (Apache, Nginx)
• Experience with Cloud Administration (DigitalOcean)
• Working exposure to networked storage (SAN, NAS)
• Installations and base configuration of ELK (ElasticSearch, LogStash, Kibana) Stack
• Maintained a virtualized environment (ESXi, KVM, vSphere) and containerization (Kubernetes and Docker)
• Data Center maintenance and installation
• Configured and maintained Core Infrastructure (e.g., L3 Switches, Firewalls, Blade Servers)
• Experience with Database Administration (MySQL, PostgreSQL, Mongo) and High Availability
• Creation of scripts to automate tasks (e.g., Bash, Perl, Python)
• Deployment and maintenance of Nexus OSS Repository

Dispersive Networks Inc.

As an Escalations Engineer / Customer Advocacy Engineer, I regularly debug and repair Linux, MySQL Databases, and Windows systems to ensure usability and adherence to best practices. Additionally, I was tasked with replicating the customer environment to test integration with Security Appliances and providing tailor-made documentation specific to each client environment.

• QA Testing of Software prior to general release
• Creation of Virtualized Lab Environments using Docker, VMWare, and AWS
• MySQL Database administration
• Database Clustering and hardening
• Documentation creation and validation
• Stress testing of software and networks
• First Level contact for customer application bugs/issues
• Data Center maintenance and installation
• Application debugging
• Containerization of Applications and environments for rapid deployment
• Leverage Ansible, Perl, and Bash scripting to assist in Process Automation

ImSAR, LLC

As a Linux Network Administrator, I regularly maintain, debug, and repair Linux, MySQL Databases, Palo Alto Firewalls, Cisco Routers and Switches, and Windows systems. In addition, I leverage the power of scripting (Bash and Perl) to automate tasks (e.g., Health Checks, Security scans, Network Monitoring, Group Policies, etc.).

• RAID array administration via Red Hat Enterprise Linux
• Repair and maintain radar sensors and proprietary equipment
• MySQL Database administration
• Troubleshooting hardware and software issues
• Linux and Windows group policy management
• Creation of Perl and Bash scripts
• First Level contact for Information Security issues
• Oversee Quality Assurance tasks for equipment validation
• VMWare and NetApp technologies to virtualize network appliances (e.g., firewalls, thin clients for remote management, etc.)
• Creation of Clustered Linux environments (DRBD, Corosync, Pacemaker, Heartbeat)
• Management of Palo Alto firewall rules to ensure network segmentation

Western Governors University

Bachelor of Science (B.S.) Cyber Security and Information Assurance.

US Army Advanced Training

Attended the Nodal Network Engineer Course focusing on communications in various environments.

NACLC OPM – Secret

Maintained through service in the U.S. Armed Services

ITIL Foundation

Candidate Number Available Upon Request

A+ CE

Credential ID: 0L81MC1XQZ0LVKK2

Network+ CE

Credential ID: SWWRZK549Q5LF2SP

Security+ CE

Credential ID: WQ8P68XEEK1EQFBY

Project+

Credential ID: 2E74YLJ8NV30VL3K

Certified Fiber Optics Installer

License: FOI146545

Systems Security Certified Practitioner (SSCP)

Credential ID: 860800

Security Analyst

Verification Link Available Upon Request

Site Development Associate

Verification Link Available Upon Request

US Army Advanced Training

Attended the Nodal Network Engineer Course focusing on communications in various environments.